The Europe Drum Show
Privacy Policy – UK English Version
Last Updated: 9 July 2026
The Europe Drum Show is organised by On Another Level Ltd (“we”, “our” or “us”). We are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, purchase tickets or interact with us.
Information We Collect
We may collect:
Name
Email address
Telephone number
Billing address
Country of residence
Ticket purchase information
Payment confirmation (we do not store full payment card details)
Marketing preferences
Website usage information through cookies and analytics
How We Use Your Information
We use your information to:
process ticket purchases;
provide customer support;
send ticket confirmations and event information;
administer competitions and promotions;
improve our website and services;
comply with legal obligations; and
send marketing communications where you have consented or where otherwise permitted by law.
Lawful Basis for Processing
Depending on the circumstances, we process personal data because:
it is necessary to perform our contract with you (for example, supplying your tickets);
it is necessary to comply with legal obligations;
we have a legitimate interest in operating and improving our Event; or
you have given your consent (for example, to receive marketing emails).
Sharing Your Information
We may share personal information with trusted third parties who help us operate the Event, including:
ticketing providers;
payment processors;
email marketing providers;
website hosting providers;
IT support providers; and
professional advisers where required.
These organisations are required to keep your information secure and only process it on our instructions where applicable.
We do not sell your personal information.
International Transfers
Where personal data is transferred outside the UK or European Economic Area, we will take appropriate safeguards in accordance with applicable data protection law.
Marketing
You may unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly.
Transactional emails relating to ticket purchases will continue where necessary to fulfil your order.
Cookies
Our website uses cookies to improve functionality, analyse website traffic and enhance your experience.
You can manage cookie preferences through your browser settings. A separate Cookie Policy may provide further information.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements.
Your Rights
Subject to applicable law, you may have the right to:
access your personal information;
request correction of inaccurate information;
request deletion of your personal information;
restrict or object to certain processing;
withdraw consent where processing is based on consent; and
lodge a complaint with your local data protection authority.
Security
We use appropriate technical and organisational measures to protect your personal information. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Contact
If you have questions about this Privacy Policy or how your personal information is handled, please contact us using the details published on our website.
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised “Last Updated” date.
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